Mobile Branch Teller - Travel & Digital Banking

M&T Bank; Woodbridge (CT); On-site; USD 26,000 - 40,000; Full time

Job summary

M&T Bank in Woodbridge, CT seeks a Float Teller to support branch customer experience through digital engagement, lobby management, and transactional processing. This role will travel between branches within the designated area to assist staff as needed.

The Float Teller will process a variety of transactions accurately, promote banking solutions, and maintain compliance with policy while delivering excellent service to customers in a dynamic, branch-focused environment.

Qualifications

• Minimum 6 months customer service experience including data entry or cash handling.
• Ability to travel between branches as needed.
• Proven verbal communication and interpersonal skills.
• Proactive in delivering exceptional customer service and prioritizing tasks.

Responsibilities

• Adhere to customer service standards and deliver a differentiated experience.
• Demonstrate digital demos and identify self-service opportunities.
• Engage in lobby management and greet customers while addressing needs.
• Accurately balance and process customer transactions per Bank Policy.
• Resolve escalated account services issues and log complaints.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Time management

Prioritization

Internet proficiency

Education

High school diploma or GED

Job description

M&T Bank in Woodbridge, CT seeks a Float Teller to support branch customer experience through digital engagement, lobby management, and transactional processing. This role will travel between branches within the designated area to assist staff as needed.

The Float Teller will process a variety of transactions accurately, promote banking solutions, and maintain compliance with policy while delivering excellent service to customers in a dynamic, branch-focused environment.