Mobile Branch Teller & Customer Experience Pro

M&T Bank; West Hartford (CT); On-site; USD 26,000 - 40,000; Full time

Job summary

M&T Bank in West Hartford, CT is seeking a Float Teller to enhance branch customer experience through digital engagement, lobby management, and accurate transactional processing.

You will travel between branches within a designated area to support staff, balance cash drawers, log customer interactions, and introduce customers to banking partners.

Strong communication, data entry, and a willingness to learn, with a minimum of 6 months customer service experience, are required.

Qualifications

• High school diploma or GED required, and minimum of 6 months of customer service experience.
• Experience with data entry and cash handling is preferred.
• Ability to travel between branches as needed.

Responsibilities

• Provide exceptional service to branch customers and resolve routine issues promptly.
• Balance and process customer transactions accurately following policy.
• Educate customers through shoulder-to-shoulder digital demonstrations and identify self-service opportunities.

Skills

Customer service

Cash handling

Data entry

Education

High school diploma or GED

Job description

M&T Bank in West Hartford, CT is seeking a Float Teller to enhance branch customer experience through digital engagement, lobby management, and accurate transactional processing.

You will travel between branches within a designated area to support staff, balance cash drawers, log customer interactions, and introduce customers to banking partners.

Strong communication, data entry, and a willingness to learn, with a minimum of 6 months customer service experience, are required.