Mobile Branch Teller: Digital Service & Transactions

M&T Bank Corporation; Burlington (VT); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank is hiring a Float Teller in Burlington, Vermont to support branch staff across locations. You will engage customers, perform cash transactions, and guide digital banking demonstrations, while addressing immediate needs and ensuring accurate record-keeping.

You will balance tills, handle routine account maintenance, and participate in AML/KYC procedures to help protect customers and the bank. The role requires mobility between branches and strong customer service skills.

Qualifications

• High school diploma or GED with at least 6 months of customer service, data entry or cash handling experience.
• Proven verbal and interpersonal communication skills.
• Ability to travel between branches as needed.

Responsibilities

• Deliver exceptional customer service and educate customers through digital demonstrations.
• Balance and process transactions accurately following bank policy.
• Address escalated account issues and log complaints in the system.
• Identify self-service opportunities and transition sales to banking partners.
• Support branch operations including cash ordering, vault, ATM and wire transfers.
• Perform AML/KYC related activities and maintain compliance with risk controls.
• Maintain the M&T Bank brand and participate in continuous improvement.

Job description

M&T Bank is hiring a Float Teller in Burlington, Vermont to support branch staff across locations. You will engage customers, perform cash transactions, and guide digital banking demonstrations, while addressing immediate needs and ensuring accurate record-keeping.

You will balance tills, handle routine account maintenance, and participate in AML/KYC procedures to help protect customers and the bank. The role requires mobility between branches and strong customer service skills.