Float Teller: Elevate Customer Experience Across Branches

M&T Bank Corporation; Vermont; Hybrid; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation in Morrisville, VT is seeking a Float Teller who will enhance the branch customer experience through digital engagement, lobby management, and transactional processing. This onsite role requires you to travel between branches in the area to support staff and service customers.

You will balance cash, handle everyday transactions, educate customers with digital demonstrations, and log issues in the system while following bank policies and compliance.

Qualifications

• High school diploma or GED; 6 months customer service experience.
• Ability to travel between branches as needed.
• Proven verbal communication and interpersonal skills.
• Well-organized with strong time management.
• Proficient with internet and basic technology.

Responsibilities

• Provide exceptional service at multiple branches as needed.
• Accurately balance and process customer transactions.
• Engage customers with lobby management and digital demos.
• Escalate and log customer issues to resolution.
• Assist with AML/BSA/KYC related activities and compliance.

Skills

Customer service

Communication

Time management

Organization

Education

High School Diploma or GED

Job description

M&T Bank Corporation in Morrisville, VT is seeking a Float Teller who will enhance the branch customer experience through digital engagement, lobby management, and transactional processing. This onsite role requires you to travel between branches in the area to support staff and service customers.

You will balance cash, handle everyday transactions, educate customers with digital demonstrations, and log issues in the system while following bank policies and compliance.