Mobile Associate: Learn, Sell & Grow to Mobile Expert

T-MOBILE USA, Inc.; Vernon (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to energize customers and demonstrate latest devices and services in a fast-paced retail environment.

You will learn product knowledge and deliver a world-class experience while helping customers complete their shopping journey across in-store, online, and Care channels. This entry-level role focuses on building relationships, completing required training, and growing toward Mobile Expert as you expand skills in sales, demonstrations, and customer

Qualifications

• Customer advocate with passion for connecting and helping customers.
• Proven drive to succeed in fast-paced sales environments.
• Willingness to learn from peers and store leaders while serving customers.
• Ability to balance customer needs with performance goals.

Responsibilities

• Provide a world-class customer experience and build loyalty by assisting customers in-store and online.
• Demonstrate and educate customers on devices and services, including IoT and accessories.
• Collaborate with store teams to own the customer experience and resolve issues.

Skills

Customer advocate

Competitive drive

Team collaboration

Balancing customer needs

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to energize customers and demonstrate latest devices and services in a fast-paced retail environment.

You will learn product knowledge and deliver a world-class experience while helping customers complete their shopping journey across in-store, online, and Care channels. This entry-level role focuses on building relationships, completing required training, and growing toward Mobile Expert as you expand skills in sales, demonstrations, and customer