Mobile Associate: Learn, Sell & Grow to Expert

T-MOBILE USA, Inc.; Tulsa (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

Mobile Associates at T-Mobile USA, Inc. work on a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who educate customers on devices and services and demonstrate how to meet their needs in a fast-paced environment.

This entry-level role requires completing new employee training and building skills toward becoming a Mobile Expert. They engage customers with demonstrations, explore individual needs, and provide personalized solutions.

Qualifications

• 6 months of customer service and/or sales experience required.
• High School Diploma/GED required.
• Excellent communication and relationship-building skills required.

Responsibilities

• Builds proficiency in serving and selling to customers, delivering world-class service and loyalty.
• Demonstrates products, solutions, and accessories and shares knowledge with customers.
• Collaborates with store team to identify and hand off sales leads and ensure a seamless customer experience.

Skills

Customer service

Sales

Communication

Education

High School Diploma/GED

Job description

Mobile Associates at T-Mobile USA, Inc. work on a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who educate customers on devices and services and demonstrate how to meet their needs in a fast-paced environment.

This entry-level role requires completing new employee training and building skills toward becoming a Mobile Expert. They engage customers with demonstrations, explore individual needs, and provide personalized solutions.