Mobile Associate: Fast-Paced Tech Sales & Growth

T-Mobile; Concord (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Family leave and parental benefits

Medical, dental and vision insurance

Job summary

T-Mobile is seeking Mobile Associates to join our retail team and deliver an exceptional customer experience in-store. You will engage customers, demonstrate devices and services, and help them find personalized solutions while building loyalty.

This learning role trains you to become a Mobile Expert, with opportunities to advance as you gain knowledge of wireless products and the T-Mobile ecosystem. Training and teamwork are emphasized throughout the process.

Qualifications

• Minimum high school diploma or GED required.
• 6 months in customer service or sales, retail experience preferred.
• Willingness to learn and grow in a fast-paced retail environment.

Responsibilities

• Provide world-class customer experience and build loyalty.
• Demonstrate and educate customers on devices and services in-store.
• Identify customer needs and offer personalized solutions and upsell opportunities.
• Collaborate with team to resolve issues and support store initiatives.

Skills

Customer advocacy

Fast-paced sales

Team collaboration

Learning mindset

Education

High School Diploma/GED

Job description

T-Mobile is seeking Mobile Associates to join our retail team and deliver an exceptional customer experience in-store. You will engage customers, demonstrate devices and services, and help them find personalized solutions while building loyalty.

This learning role trains you to become a Mobile Expert, with opportunities to advance as you gain knowledge of wireless products and the T-Mobile ecosystem. Training and teamwork are emphasized throughout the process.