Mobile Associate: Customer-Focused Tech Advisor

T-Mobile; Elyria (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Tuition assistance

Parental leave

Disability insurance

Auto or transit discounts

Job summary

T-Mobile is seeking a Store-in-Store Mobile Associate in a busy warehouse/club kiosk environment. You will educate customers, demonstrate products, and showcase benefits while delivering outstanding experiences to keep customers connected.

The role emphasizes communication, relationship building, and strong product knowledge in a fast-paced setting, with comprehensive training and incentive opportunities.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail is preferred.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment.
• Educate, demonstrate, and recommend solutions for customer needs.
• Proactively drive sales activity and build relationships with new and existing customers.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is seeking a Store-in-Store Mobile Associate in a busy warehouse/club kiosk environment. You will educate customers, demonstrate products, and showcase benefits while delivering outstanding experiences to keep customers connected.

The role emphasizes communication, relationship building, and strong product knowledge in a fast-paced setting, with comprehensive training and incentive opportunities.