Mobile Sales Pro: Customer Experience & Tech Advisor

T-Mobile; Oakwood (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Mobile service discounts

Home internet discounts

Tuition assistance

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to drive customer experiences in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate products, and promote the value of T-Mobile services while delivering exceptional service.

The role emphasizes effective communication, relationship building, and a proactive sales mindset, with opportunities to learn and advance within a dynamic team environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, educating, demonstrating, and showcasing value of benefits.
• Complete training on store-in-store experience, products, processes; learn systems and resources; support store operations.
• Engage customers, build rapport, drive sales activity, follow up, collect referrals, and nurture relationships.

Skills

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Education

High School Diploma/GED

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to drive customer experiences in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate products, and promote the value of T-Mobile services while delivering exceptional service.

The role emphasizes effective communication, relationship building, and a proactive sales mindset, with opportunities to learn and advance within a dynamic team environment.