Mobile Activation & Support Specialist

Comcast; Vero Beach (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Comcast is seeking a Retail Mobile Expert to deliver a best-in-class in-store experience. You will assist customers with device activations, BYOD support, and education, while maintaining accurate inventory, clean displays, and smooth back-of-house operations.

The role requires enthusiasm for technology, strong teamwork, and excellent communication to help customers understand products, upsell accessories, and resolve issues quickly in a fast-paced retail environment.

Qualifications

• High School Diploma or GED required.
• Customer-focused and able to learn new tech products.
• Experience in retail or customer service is a plus.

Responsibilities

• Activate devices and assist with BYOD setup.
• Educate customers on accessories and add-ons.
• Troubleshoot basic issues and support account security.
• Assist with on-demand deliveries and upsell opportunities.

Skills

Customer-Focused

Teamwork

Technical Knowledge

Communication

Self Motivation

Education

High School Diploma or GED

Job description

Comcast is seeking a Retail Mobile Expert to deliver a best-in-class in-store experience. You will assist customers with device activations, BYOD support, and education, while maintaining accurate inventory, clean displays, and smooth back-of-house operations.

The role requires enthusiasm for technology, strong teamwork, and excellent communication to help customers understand products, upsell accessories, and resolve issues quickly in a fast-paced retail environment.