Mobile Activation & Customer Experience Associate

Comcast Corporation; Deptford Township (NJ); Hybrid; USD 22,000 - 25,000; Part time

Job summary

Comcast Corporation in Deptford, NJ is hiring a part-time Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operations and transactions.

You will handle mobile activations, educate customers on features, troubleshoot basic device issues, assist with on-demand deliveries and upsell accessories, while keeping the store clean and organized to ensure customers leave confident in Comcast products and services.

Qualifications

• High School Diploma or GED required.
• 0-2 years of relevant work experience.
• Excellent communication and customer service skills.
• Familiarity with mobile devices and basic tech concepts.

Responsibilities

• Assist with mobile activations and customer education.
• Troubleshoot device and service issues for customers.
• Assist with on-demand deliveries and upsell accessories.
• Process returns or exchanges per policy.
• Maintain store cleanliness and product placement.
• Support transactions and quick device swaps.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast Corporation in Deptford, NJ is hiring a part-time Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operations and transactions.

You will handle mobile activations, educate customers on features, troubleshoot basic device issues, assist with on-demand deliveries and upsell accessories, while keeping the store clean and organized to ensure customers leave confident in Comcast products and services.