Mission Engineer: Onsite AI & Platform Builder

Axon; Baton Rouge (LA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Discretionary PTO

Medical, dental, and vision

Wellness & learning programs

Snacks in the office

Job summary

Axon is seeking a senior, customer‑facing leader to own end‑to‑end deployments onsite with public safety agencies. You will design, build, and ship solutions on Axon’s platform, ensuring adoption and measurable mission impact.

You will collaborate with Product, Engineering, and Sales, maintaining CJIS compliance and delivering production‑ready capabilities that transform agency operations.

Qualifications

• 8+ years in customer-facing technical roles, program management, or complex deployments.
• Public safety or law enforcement experience is a plus.
• Proven builder of automations, agents, workflows, or AI-enabled tools in customer environments.
• Strong cross-functional collaboration across Product, Engineering, Sales, Support.
• Ability to obtain CJIS compliance and work in security-conscious environments.

Responsibilities

• Own end-to-end deployment outcomes onsite with agencies.
• Translate agency needs into buildable, compliant solutions tied to mission outcomes.
• Collaborate with Product, Engineering, and Sales to drive adoption and value.
• Lead field engagements, QBRs, and strategic planning with agency leadership.
• Define success metrics and capture baselines before major deployments.

Skills

Customer-facing leadership

Operational transformation

Program management

Strong communication

CJIS compliance knowledge

Public safety experience

Cloud/hybrid environments

Tools

Axon platform tools

AI Era

DEMS & Records systems

Job description

Axon is seeking a senior, customer‑facing leader to own end‑to‑end deployments onsite with public safety agencies. You will design, build, and ship solutions on Axon’s platform, ensuring adoption and measurable mission impact.

You will collaborate with Product, Engineering, and Sales, maintaining CJIS compliance and delivering production‑ready capabilities that transform agency operations.