Mission Engineer: Onsite AI & Platform Builder

Axon; Chicago (IL); On-site; USD 128,000 - 204,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Discretionary paid time off

Parental leave

Medical, dental, and vision plans

Job summary

Axon is seeking an experienced professional in Chicago, IL to own customer outcomes within strategic accounts from deployment to adoption. You will design, build, and ship capabilities on Axon's platform onsite, working across agents, workflows, and data tools to deliver production-ready solutions.

You'll lead engagements with agency leadership, measure mission impact, ensure CJIS and privacy guardrails, and iterate based on field feedback to maximize value and adoption across sites.

Qualifications

• 8+ years in customer-facing technical or deployment roles.
• Experience in program management and operational transformation.
• Prefers background in law enforcement or military but not required.
• Ability to obtain CJIS compliance and work in mission-critical environments.

Responsibilities

• Own the full lifecycle of Axon's ecosystem deployments for agencies.
• Design, build, and ship new capabilities on site with real users.
• Drive adoption metrics and track mission outcomes.
• Lead stakeholder communications and quarterly business reviews.

Skills

Customer-facing techn

Program management

Operational transformation

Deployment environments

Tools

Axon platform

AI Era

DEMS

Fusus

Records

Job description

Axon is seeking an experienced professional in Chicago, IL to own customer outcomes within strategic accounts from deployment to adoption. You will design, build, and ship capabilities on Axon's platform onsite, working across agents, workflows, and data tools to deliver production-ready solutions.

You'll lead engagements with agency leadership, measure mission impact, ensure CJIS and privacy guardrails, and iterate based on field feedback to maximize value and adoption across sites.