Mission Engineer II: Onsite Public-Safety Tech Builder

Axon; City of Saratoga Springs (NY); On-site; USD 96,000 - 154,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Discretionary paid time off

Paid parental leave

Fitness Programs

Emotional & Mental Wellness support

Job summary

Axon is seeking a Mission Engineer II to work directly with public safety agencies, turning operational challenges into technical solutions. You will embed with agencies, understand their workflows, and translate needs into AI-enabled, scalable Axon deployments.

Location is on site with travel; you will be the go-to technical resource, coordinating with Product, Engineering, and Support to drive adoption and measurable outcomes.

Qualifications

• Typically 3–5+ years of experience in solutions engineering, software engineering, systems, technical consulting, implementation engineering, or another hands‑on technical role.
• Foundational software engineering capability and demonstrated experience building technical solutions.
• Working knowledge of APIs, scripting/ programming, data, testing, debugging, and modern development practices.
• Understanding of AI concepts and practical applications.
• Strong technical curiosity and ability to rapidly learn emerging platforms and tools.
• Ability to obtain and maintain CJIS compliance and satisfy applicable agency background requirements.
• Ability to maintain the onsite presence required by the engagement.

Responsibilities

• Embed with assigned agencies to understand their mission, people, workflows, systems, and priorities.
• Develop broad knowledge of the Axon ecosystem and deeper expertise in the products deployed at your agency.
• Work with frontline users, technical teams, and agency leadership to uncover operational friction.
• Translate customer problems into clear technical requirements and measurable success criteria.
• Identify opportunities for AI, automation, data, and Axon capabilities to improve how the agency operates.
• Understand what the customer needs—not simply what they initially ask for.

Skills

Solutions engineering

Software engineering

APIs

Scripting

AI concepts

Communication skills

CJIS compliance

Job description

Axon is seeking a Mission Engineer II to work directly with public safety agencies, turning operational challenges into technical solutions. You will embed with agencies, understand their workflows, and translate needs into AI-enabled, scalable Axon deployments.

Location is on site with travel; you will be the go-to technical resource, coordinating with Product, Engineering, and Support to drive adoption and measurable outcomes.