Mission-Driven Office Assistant | Detroit & Ann Arbor

Legacy Adoption Services; Ann Arbor (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Legacy Adoption Services is seeking an Office Assistant to support our Detroit & Ann Arbor offices. You’ll be at the center of daily operations, greeting visitors, answering phones, preparing correspondence, and keeping our office running smoothly.

The ideal candidate is organized, customer-focused, and detail-oriented, with strong written and verbal communication skills and proficiency in Microsoft Office. A valid driver’s license and ability to travel between offices are required.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Excellent customer service with a professional and welcoming demeanor.
• Ability to manage multiple priorities with attention to detail.
• Proficiency with Microsoft Office applications (Word, Outlook, OneDrive, basic Excel).
• Commitment to confidentiality and professionalism.
• Valid driver’s license and acceptable driving record as required.

Responsibilities

• Greet visitors and create a welcoming experience.
• Answer and route phone calls, take messages, respond to inquiries.
• Provide information about programs and connect people to resources.
• Prepare correspondence, process documents, and support office operations.
• Assist with packet prep, mailings, copying, scanning, filing, and records.
• Sort and distribute mail; coordinate outgoing communications.
• Order office supplies and maintain inventory.
• Process invoices and support administrative financial tasks.
• Coordinate meeting schedules and office events; arrange refreshments.
• Provide backup support and assist with special projects as needed.
• Maintain organized filing systems and confidentiality.

Skills

Strong written and verbal communicatie

Customer service

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

Legacy Adoption Services is seeking an Office Assistant to support our Detroit & Ann Arbor offices. You’ll be at the center of daily operations, greeting visitors, answering phones, preparing correspondence, and keeping our office running smoothly.

The ideal candidate is organized, customer-focused, and detail-oriented, with strong written and verbal communication skills and proficiency in Microsoft Office. A valid driver’s license and ability to travel between offices are required.