Mission-Driven Front Desk & Admin Assistant

YWCA Northeast Kansas; Topeka (KS); On-site; USD 17,000 - 21,000; Part time

Job summary

YWCA Northeast Kansas is seeking a part-time Front Desk Administrative Assistant to be the first point of contact for visitors and callers. Reporting to the Office Manager, you will provide courteous customer service and perform clerical tasks to support agency programs and operations.

The position requires prior reception experience, excellent communication skills, and a commitment to diversity, equity, and social justice as reflected in the YWCA mission.

Qualifications

• Proven work experience as a Receptionist or Front Office role.
• Excellent communication and interpersonal skills.
• Customer-service oriented mindset.
• Attention to detail and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Commitment to the YWCA mission and values, including a strong focus on racial equity and social justice.

Responsibilities

• Answers the telephone and provides information and assistance or routes callers to appropriate staff.
• Checks visitors in to the building following risk management protocols.
• Accepts donations, provides donor with appropriate paperwork, and maintains donations as directed.
• Processes contribution acknowledgment receipts.
• Works in coordination with the Office Manager for office supply inventory and purchases. Processes daily mail.
• Maintains copy room and straightens both the reception area and copy room daily.
• Provides administrative support as requested and available.

Skills

Communication skills

Interpersonal skills

Customer-service oriented

Attention to detail

Confidentiality

Teamwork

Education

High School diploma or GED

Job description

YWCA Northeast Kansas is seeking a part-time Front Desk Administrative Assistant to be the first point of contact for visitors and callers. Reporting to the Office Manager, you will provide courteous customer service and perform clerical tasks to support agency programs and operations.

The position requires prior reception experience, excellent communication skills, and a commitment to diversity, equity, and social justice as reflected in the YWCA mission.