Mission-Critical NOC Technician III | 24/7 Ops

Leidos; Ogden (UT); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health and wellness programs

Paid leave

Retirement plan

Job summary

Leidos seeks a Network Technician at Hill AFB, UT, to support DISA-provided GIG capabilities in a 24/7 operations center. You will monitor, diagnose, and resolve network incidents across DSN/DRSN and related devices, using ServiceNow and multiple monitoring tools.

The role requires DoD 8570 IAT Level 2 baseline certification, an active Secret clearance with Top-Secret eligibility, and the ability to work around the clock. Salary targets around $75,000 annually.

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Currently possess an active Secret clearance and be able to obtain Top-Secret clearance.
• Ability to work in a 24/7 operation.
• Experience with alarm surveillance, fault management, LAN maintenance, or performance management.
• Expertise in three+ of: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
• Understanding of network topologies (transport and IP).
• High school diploma with 2–4 years of experience.

Responsibilities

• Create and update tickets using ServiceNow.
• Monitor network events and element management faults 24x7 across multiple tools.
• Analyze alarms and isolate root causes; coordinate corrections with providers.
• Notify contacts based on incident severity and location.
• Diagnose faults, test, log, and assign fault tickets for resolution.
• Provide 24/7 sustainment and global situational awareness to customers.
• Repair or replace faulty elements and verify service restoration.
• Escalate incidents with IT and O&M leadership as required.

Skills

DoD-8570 IAT Level 2

Security+ CE

Active Secret clearance

Top Secret eligible

24/7 operation experience

ServiceNow ticketing

Network monitoring

Education

High school diploma

Tools

ServiceNow

Job description

Leidos seeks a Network Technician at Hill AFB, UT, to support DISA-provided GIG capabilities in a 24/7 operations center. You will monitor, diagnose, and resolve network incidents across DSN/DRSN and related devices, using ServiceNow and multiple monitoring tools.

The role requires DoD 8570 IAT Level 2 baseline certification, an active Secret clearance with Top-Secret eligibility, and the ability to work around the clock. Salary targets around $75,000 annually.