AISR NOC Technician — 24/7 Network Operations

Leidos; Utah; Presencial; USD 48.000 - 87.000; Jornada completa

Descripción de la vacante

Leidos is seeking a Network Technician to support AISR Operations at Hill AFB, UT. This role provides 24/7 monitoring, fault analysis, and incident restoration within the DISN environment, supporting DoD customers and DISA DGOC operations.

Responsibilities include using Remedy to create and update tickets, analyzing alarms, isolating root causes, and coordinating fix actions with multiple providers to restore services quickly and reliably.

Formación

• Active security clearance required (Secret with ability to obtain Top-Secret)
• DoD-8570 IAT Level 2 baseline certification at start date
• 24/7 operation readiness
• Experience with alarm surveillance, fault management, LAN maintenance or performance management
• Expertise in multiple network technologies (routers, switches, CISCO, Juniper, MSPP, DWDM, optical switching)

Responsabilidades

• Create and update tickets using Remedy.
• Monitor network events and element management in real-time 24x7x365 across multiple tools.
• Analyze alarms and identify fault conditions and root causes.
• Coordinate correction of faults and restore service with providers as needed.
• Provide 24/7 sustainment and situational awareness updates to leadership.

Conocimientos

Alarm surveillance

Fault management

LAN maintenance

Performance management

Routers

Switches

CISCO

Juniper

MSPP

DWDM

Optical Switching

Educación

High school diploma

DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent)

Herramientas

Remedy

Descripción del empleo

Leidos is seeking a Network Technician to support AISR Operations at Hill AFB, UT. This role provides 24/7 monitoring, fault analysis, and incident restoration within the DISN environment, supporting DoD customers and DISA DGOC operations.

Responsibilities include using Remedy to create and update tickets, analyzing alarms, isolating root causes, and coordinating fix actions with multiple providers to restore services quickly and reliably.