Senior NOC Technician III – 24/7 Global Network Ops

00100 LEIDOS, INC.; Sunset (UT); On-site; USD 68,000 - 83,000; Full time

Job summary

Leidos is seeking a Network Technician to support DISA-provided GIG capabilities in the DGOC at Hill AFB, Utah. You will monitor, diagnose, and resolve network incidents around the clock, coordinating with service providers to restore service and meet SLAs.

The role requires a Secret clearance (Top-Secret possible) and DoD-8570 IAT Level 2 baseline certification, with the ability to work in a high-stakes, 24/7 environment.

Qualifications

• DoD-8570 IAT Level 2 baseline certification required at start date.
• Active Secret clearance required; ability to obtain Top-Secret.
• Ability to work in a 24/7 operation.
• Experience with alarm surveillance, fault management, LAN maintenance, or performance management.
• Expertise in routers, switches, crypto devices, DSN/DRSN, Video Services, CISCO, Juniper, MSPP, DWDM, Optical Switching.
• General understanding of network topologies.

Responsibilities

• Create and update tickets using Service Now.
• Monitor network events in real-time across multiple monitoring tools in a 24x7x365 operation.
• Perform incident correlation and fault analysis to identify root causes.
• Notify necessary contacts based on incidents and networks.
• Diagnose faults and assist in isolating root causes; coordinate corrections.
• Restore networks and services to full operation after outages.
• Provide 24/7 sustainment support and updates on outages to leadership.

Skills

DoD-8570 IAT Level 2

Security clearance: Secret

Network monitoring

Incident management

ServiceNow

Education

High school diploma

Tools

ServiceNow

CMDB

Network monitoring tools

Job description

Leidos is seeking a Network Technician to support DISA-provided GIG capabilities in the DGOC at Hill AFB, Utah. You will monitor, diagnose, and resolve network incidents around the clock, coordinating with service providers to restore service and meet SLAs.

The role requires a Secret clearance (Top-Secret possible) and DoD-8570 IAT Level 2 baseline certification, with the ability to work in a high-stakes, 24/7 environment.