Millwork Sales Specialist: Customer Solutions & Growth

Lowe's Companies, Inc.; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Sales Specialist to greet customers, understand project needs, and guide them to the right products.

You will become a product expert, explain features, promotions, and financing to help close sales in a fast-paced retail environment. The role involves moving throughout the store, assisting customers, and collaborating with departments such as Appliances, Cabinets, Flooring, and more.

Qualifications

• Minimum 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales

Reading/writing

Physical stamina

Lifting 25 lbs

Licensure/registration if required

Job description

Lowe's Companies, Inc. is seeking a Sales Specialist to greet customers, understand project needs, and guide them to the right products.

You will become a product expert, explain features, promotions, and financing to help close sales in a fast-paced retail environment. The role involves moving throughout the store, assisting customers, and collaborating with departments such as Appliances, Cabinets, Flooring, and more.