Millwork Sales Specialist: Drive Home Projects & Growth

Lowe's Companies, Inc.; North East (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Associate Discount

Bonus opportunities

Job summary

Lowe's is seeking a Sales Specialist in the United States to help customers identify products and transform home improvement ideas into reality. You will be the face of the store, providing product knowledge, answering questions, and guiding customers to achieve their home projects.

The role involves active customer interaction across departments such as Appliances, Cabinets, Flooring, and more, with a focus on delivering exceptional service and closing sales.

Qualifications

• Minimum High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (or 3 years external sales / 18 months Lowe’s retail if education not met).
• 1 year of sales or customer service in a sales environment with goals/metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or >25lbs with assistance.

Responsibilities

• Provide SMART customer service by understanding customers' needs and communicating product advantages.
• Serve as a point of contact for customers and vendors within your department, providing estimates, scheduling installer visits, processing orders, and following up for project completion.
• If in Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales and coordinate with vendors/stores for stock replacement.
• Perform price reviews and maintain pricing documentation.
• Support all checkout activities and service requests.
• Train department associates in on-the-job sales floor coaching.
• Complete other duties as assigned.

Skills

Customer-facing sales

Communication

Problem-solving

Education

High School Diploma or GED

Tools

POS systems

Job description

Lowe's is seeking a Sales Specialist in the United States to help customers identify products and transform home improvement ideas into reality. You will be the face of the store, providing product knowledge, answering questions, and guiding customers to achieve their home projects.

The role involves active customer interaction across departments such as Appliances, Cabinets, Flooring, and more, with a focus on delivering exceptional service and closing sales.