Midwest Variable Operations Growth Manager

Priority Dispatch Corp.; Onalaska, Northern (WI, KY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage

HSA and Copay

Dental and Vision

PTO 2 weeks

Life insurance

AD&D & disability

Flexible spending

Job summary

Morrie's Auto Group is seeking a Variable Operations Development Manager to lead dealership-level processes, focusing on customer and sales lead follow-up, CRM optimization, and continuous performance improvement at multiple Midwest locations.

Ideal candidates bring 3–5 years of variable operations experience, proven leadership, and strong communication skills to influence process enhancements. This full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations - including Sales Management and F&I.
• Experience in development and leadership of a team.
• Strong communication skills, both verbal and written, and ability to influence management on process improvements.
• Dealership systems experience including: CDK, VinSolutions and TruVideo.

Responsibilities

• Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up.
• Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations; identify root-cause problems and create realistic action plans, etc.
• Responsible for management-accountability and continual improvement on metrics at the store level:- customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up.
• Support store level employees with training on lead generation and conversations
• Monitor CRM utilization and provide key metric updates to serve as success benchmarks
• In an effort to improve overall dealership performance and group metrics, provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations.
• Drive culture of customer service to achieve customer retention

Skills

Team leadership

Sales management

CRM / dealership systems

Communication skills

Tools

CDK

VinSolutions

TruVideo

Job description

Morrie's Auto Group is seeking a Variable Operations Development Manager to lead dealership-level processes, focusing on customer and sales lead follow-up, CRM optimization, and continuous performance improvement at multiple Midwest locations.

Ideal candidates bring 3–5 years of variable operations experience, proven leadership, and strong communication skills to influence process enhancements. This full-time role offers comprehensive benefits and growth opportunities.