Variable Operations Development Manager-WI, MI, IL

Morrie’s 394 Hyundai; Onalaska (WI); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage (BCBS)

HSA and copay plans

Dental and vision coverage

PTO accrual beginning at 2 weeks

Life insurance for employees

AD&D and disability coverage

Flexible spending plans

Job summary

Morrie’s Onalaska Chevrolet is seeking a results-driven leader to oversee dealership operations, sales management, and F&I strategies in Onalaska, WI. You will align with corporate standards, drive efficiency, and improve customer-sold conversion.

Ideal candidates bring 3–5 years in dealership operations, proven team leadership, and strong communication to influence process improvements across CDK, VinSolutions, and TruVideo.

Qualifications

• 3–5 years of experience in dealership operations, including Sales Management and F&I.
• Experience in developing and leading a team.
• Strong communication skills, both verbal and written.
• Experience with dealership systems CDK, VinSolutions, and TruVideo.

Responsibilities

• Work with management at the dealership level to ensure proper follow-up of customers and sales leads.
• Collaborate with Corporate Operations and Store Management to meet standards around lead handling and closing percentages; identify root causes and create action plans.
• Manage accountability and improve metrics at the store level: customer contact, appointments, sales, and follow-up.
• Assist store staff with training on lead generation and effective conversations.
• Monitor CRM usage and provide updates on key metrics as success benchmarks.
• Provide weekly in-store support and resources for locations not meeting minimum expectations.
• Drive a culture of customer service to improve customer retention.

Skills

Sales management

Team leadership

CRM systems

Dealership operations

Communication

Process improvement

CDK/VinSolutions/TruVideo

Tools

CDK

VinSolutions

TruVideo

Job description

Job Details

Job Location: Morries Onalaska Chevrolet - Onalaska, WI 54650
Position Type: Full Time
Salary Range: $130,000.00 - $150,000.00 Base+Commission/year

About Us

Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent comprehensive portfolio of top OEM brands, and we’re driven to be the most trusted choice for both our team members and customers.We invest heavily in developing our people; because when our team grows, our company thrives. That’s why we are committed to developing interested employees into management roles, offering industry-leading benefit plan options, and fostering a positive and inclusive culture.

Roles & Responsibilities

• Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up
• Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations; identify root-cause problems and create realistic action plans, etc.
• Responsible for management-accountability and continual improvement on metrics at the store level:- customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up.
• Support store level employees with training on lead generation and conversations
• Monitor CRM utilization and provide key metric updates to serve as success benchmarks
• In an effort to improve overall dealership performance and group metrics, provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations.
• Drive culture of customer service to achieve customer retention

What Morrie's Offers

• Industry-leading 401(k) and Roth IRA programs with a 4% company match
• Full medical coverage through BCBS with their biggest network
• HSA and Copay plan options, whichever fits your needs
• Comprehensive dental and vision coverage
• PTO accrual starting at 2 weeks
• Free life insurance for all employees
• AD&D, short- and long-term disability coverage, and voluntary life insurance
• Flexible spending plans*Some benefits are offered to full-time employees only

What You Offer

• A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations - including Sales Management and F&I
• Experience in development and leadership of a team
• Strong communication skills, both verbal and written, and ability to influence management on process improvements
• Dealership systems experience including: CDK, VinSolutions and TruVideo

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.