Variable Operations Development Manager-WI, MI, IL

Priority Dispatch Corp.; Onalaska, Northern (WI, KY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage

HSA and Copay

Dental and Vision

PTO 2 weeks

Life insurance

AD&D & disability

Flexible spending

Job summary

Morrie's Auto Group is seeking a Variable Operations Development Manager to lead dealership-level processes, focusing on customer and sales lead follow-up, CRM optimization, and continuous performance improvement at multiple Midwest locations.

Ideal candidates bring 3–5 years of variable operations experience, proven leadership, and strong communication skills to influence process enhancements. This full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations - including Sales Management and F&I.
• Experience in development and leadership of a team.
• Strong communication skills, both verbal and written, and ability to influence management on process improvements.
• Dealership systems experience including: CDK, VinSolutions and TruVideo.

Responsibilities

• Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up.
• Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations; identify root-cause problems and create realistic action plans, etc.
• Responsible for management-accountability and continual improvement on metrics at the store level:- customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up.
• Support store level employees with training on lead generation and conversations
• Monitor CRM utilization and provide key metric updates to serve as success benchmarks
• In an effort to improve overall dealership performance and group metrics, provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations.
• Drive culture of customer service to achieve customer retention

Skills

Team leadership

Sales management

CRM / dealership systems

Communication skills

Tools

CDK

VinSolutions

TruVideo

Job description

# Variable Operations Development Manager-WI, MI, ILHot JobMorries Onalaska Chevrolet - Onalaska, WI 54650## OverviewSalary Range$130,000.00 - $150,000.00 Base+Commission/yearPosition TypeFull Time## Description***About Us:*** Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent comprehensive portfolio of top OEM brands, and we’re driven to be the most trusted choice for both our team members and customers. We invest heavily in developing our people; because when our team grows, our company thrives. That’s why we are committed to developing interested employees into management roles, offering industry-leading benefit plan options, and fostering a positive and inclusive culture. ***Roles & Responsibilities:*** • Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up • Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations; identify root-cause problems and create realistic action plans, etc. • Responsible for management-accountability and continual improvement on metrics at the store level:- customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up. • Support store level employees with training on lead generation and conversations • Monitor CRM utilization and provide key metric updates to serve as success benchmarks • In an effort to improve overall dealership performance and group metrics, provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations. • Drive culture of customer service to achieve customer retention ***What Morrie's Offers:*** • Industry-leading 401(k) and Roth IRA programs with a 4% company match • Full medical coverage through BCBS with their biggest network • HSA and Copay plan options, whichever fits your needs • Comprehensive dental and vision coverage • PTO accrual starting at 2 weeks • Free life insurance for all employees • AD&D, short- and long-term disability coverage, and voluntary life insurance • Flexible spending plans *\\*Some benefits are offered to full-time employees only* ***What You Offer:*** • A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations - including Sales Management and F&I • Experience in development and leadership of a team • Strong communication skills, both verbal and written, and ability to influence management on process improvements • Dealership systems experience including: CDK, VinSolutions and TruVideo *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.*