Mid-Market Telecom Account Growth Manager

Charter; Los Angeles (CA); On-site; USD 48,000 - 95,000; Full time

Job summary

Spectrum, the Spectrum brand of Charter Communications, is seeking a Mid Market Account Manager in Woodland Hills, CA. You will focus on upselling, renewing and retaining voice, data and video services for mid-market and enterprise customers, using a consultative approach to strengthen client partnerships and drive revenue.

You will collaborate with sales teams, manage proposals, and maintain customer data to ensure seamless account management and recurring business growth across the region.

Qualifications

• GED or high school diploma required.
• Experience in telecommunications B2B account management or sales.
• Strong knowledge of computers, networking and fiber-connected networks.

Responsibilities

• Upsell voice, data, cloud and video services and secure renewals within assigned segments.
• Win back former customers by presenting solutions and incentives.
• Meet monthly revenue quotas through strategic account management.
• Contact prospective clients via outbound calls, cold calls, visits and industry events.
• Develop customer-centric proposals that articulate Spectrum’s value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoffs.
• Maintain comprehensive sales databases to track activity and customer information.
• Work with Sales Support and Marketing to drive account outcomes.
• Participate in sales meetings and training to deepen knowledge.

Skills

CRM systems

MS Office suite

Account management

Telecom B2B sales

Education

GED

Bachelor’s degree in business

Tools

Salesforce

Job description

Spectrum, the Spectrum brand of Charter Communications, is seeking a Mid Market Account Manager in Woodland Hills, CA. You will focus on upselling, renewing and retaining voice, data and video services for mid-market and enterprise customers, using a consultative approach to strengthen client partnerships and drive revenue.

You will collaborate with sales teams, manage proposals, and maintain customer data to ensure seamless account management and recurring business growth across the region.