Mid‑Market Growth & Renewals Account Manager

Charter Communications, Inc.; Coppell (TX); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Spectrum, a Charter Communications company, seeks a Mid Market Account Manager to expand relationships and drive revenue for voice, data and video services with existing customers in mid-market and enterprise segments. You’ll use a consultative approach to upsell, renew, and retain accounts.

Collaborating with Account Executives and Sales Support, you’ll develop customer-centric proposals, maintain CRM records, and participate in meetings to deepen product knowledge and close opportunities.

Competenze

• High school diploma or GED required.
• Bachelor's degree in a business-related field preferred.
• Account management or sales experience in the telecom B2B sector.
• Experience with CRM systems such as Salesforce.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Mansioni

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals.
• Win back former customers by presenting compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients via telephone outreach and networking at industry events.
• Develop customer-centric proposals that articulate Spectrum's value proposition.
• Collaborate with Account Executive and Sales Support teams for seamless handoff and ongoing client management.
• Maintain comprehensive sales databases to track activity and customer information.
• Work with Sales Support and Marketing to drive successful account outcomes.
• Participate in sales meetings and training to deepen knowledge and expertise.

Conoscenze

Account management

Sales experience

CRM proficiency

Formazione

GED or High School diploma

Bachelor's degree (preferred)

Strumenti

Salesforce

Microsoft Excel

Word

PowerPoint

Outlook

Descrizione del lavoro

Spectrum, a Charter Communications company, seeks a Mid Market Account Manager to expand relationships and drive revenue for voice, data and video services with existing customers in mid-market and enterprise segments. You’ll use a consultative approach to upsell, renew, and retain accounts.

Collaborating with Account Executives and Sales Support, you’ll develop customer-centric proposals, maintain CRM records, and participate in meetings to deepen product knowledge and close opportunities.