Mid-Market SaaS Account Manager (Hybrid, Chicago)

Content Analytics; Chicago (IL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

PTO & volunteer time off

Disability coverage

Parental leave

401(k)

Tuition reimbursement

Job summary

Syndigo in Chicago is seeking an Account Manager for Mid-Market brands to manage relationships, client strategy, growth plans, and value delivery across a defined set of accounts. This is a quota-carrying sales role focused on Mid-Market clients and is measured by renewal and growth quota.

This is a hybrid position that requires 2 days per week in the office at our Chicago location. You will collaborate with client relations, leverage Salesforce, and drive renewals, upsell and cross-sell

Qualifications

• 3-5 years account management experience, ideally B2B and in the saas space.
• Bachelor's Degree or equivalent experience required.
• Strong relationship building, listening, and interpersonal skills.
• Experience using Salesforce is a major plus.

Responsibilities

• Maintain and form new relationships with different buyers at small to mid-market brands
• Relentless focus on the customer experience and how to maximize their value realization with Syndigo
• Manage the full sales cycle for renewal opportunities within a defined customer base
• Lead strategic contract negotiations to align service options with client needs while meeting retention targets
• Collaborate with expansion sellers to identify and close upsell and cross-sell opportunities within a defined customer base to meet growth targets
• Dedicate time to learning and skill growth to achieve KPIs and grow as a sales professional
• Navigate Syndigo's solutions on behalf of the client, ensuring the appropriate solution is proposed to meet a client's problems
• Problem solve with customers and guide them through the complex product information and syndication landscape to position yourself and Syndigo as a valued partner

Skills

Account management

B2B sales

SaaS experience

Relationship building

Education

Bachelor's degree

Tools

Salesforce

Job description

Syndigo in Chicago is seeking an Account Manager for Mid-Market brands to manage relationships, client strategy, growth plans, and value delivery across a defined set of accounts. This is a quota-carrying sales role focused on Mid-Market clients and is measured by renewal and growth quota.

This is a hybrid position that requires 2 days per week in the office at our Chicago location. You will collaborate with client relations, leverage Salesforce, and drive renewals, upsell and cross-sell