Mid-Market Growth & Renewal Account Manager

Spectrum Business; San Antonio (TX); In loco; USD 70.000 - 120.000; Tempo pieno

Descrizione del lavoro

Spectrum Business seeks a Mid Market Account Manager to drive upselling, renewals, and retention of voice, data and video services for existing customers in the Mid-market and Enterprise segments.

You'll use a consultative approach to deepen partnerships, develop customer-centric proposals, and collaborate with AE and Account Consultant teams to ensure seamless client management and revenue growth.

Competenze

• GED required.
• Bachelor’s degree in a business-related field preferred.
• Experience in account management or sales in the telecommunications B2B industry.
• Proficient with CRM systems and MS Office suite.

Mansioni

• Upsell services and secure contract renewals within assigned segments.
• Win back former customers by presenting compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients via calls, visits, networking and events.
• Develop customer-centric proposals that articulate Spectrum’s value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoff.
• Maintain sales databases to track activity and customer information.
• Work with Sales Support and Marketing to drive account outcomes.
• Participate in sales meetings and training sessions.

Conoscenze

CRM systems (Salesforce)

Excel

Word

PowerPoint

Outlook

Formazione

GED

Bachelor’s degree in business

Strumenti

Salesforce CRM

Descrizione del lavoro

Spectrum Business seeks a Mid Market Account Manager to drive upselling, renewals, and retention of voice, data and video services for existing customers in the Mid-market and Enterprise segments.

You'll use a consultative approach to deepen partnerships, develop customer-centric proposals, and collaborate with AE and Account Consultant teams to ensure seamless client management and revenue growth.