MICU Unit Coordinator: Evening/Weekend Support

Boston Medical Center (BMC); Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston Medical Center (BMC) seeks a Unit Coordinator for the MICU to greet patients and visitors, direct staff, and support front-desk operations. The role emphasizes courteous service, information delivery, and collaboration with the clinical team to route calls, manage schedules, and coordinate patient flow and documentation.

The successful candidate will handle clerical tasks, use hospital systems (SEM, IDX, SDK), enter data, schedule appointments, and ensure accurate records, patient

Qualifications

• High school education or GED required.
• 1–2 years of clerical experience; healthcare setting preferred.
• Proficient with Microsoft Office and hospital information systems.
• Strong communication and organizational skills.
• English proficiency required.

Responsibilities

• Greets and directs patients, families, visitors and staff in a courteous, informative manner.
• Coordinates front desk/office activities and handles inquiries by phone and email.
• Maintains patient flow by scheduling, updating records and coordinating with clinical team.
• Uses hospital systems and data entry to manage charts, appointments and messages.
• Responds to patient call lights promptly and escalates to clinical staff as needed.
• Organizes unit communications, room tags and patient belongings lists.
• Supports admission, discharge and transfer processes and related documentation.

Skills

Clerical experience

Office software

Education

High school diploma or GED

Tools

Microsoft Office Suite

SEM

IDX

SDK

Job description

Boston Medical Center (BMC) seeks a Unit Coordinator for the MICU to greet patients and visitors, direct staff, and support front-desk operations. The role emphasizes courteous service, information delivery, and collaboration with the clinical team to route calls, manage schedules, and coordinate patient flow and documentation.

The successful candidate will handle clerical tasks, use hospital systems (SEM, IDX, SDK), enter data, schedule appointments, and ensure accurate records, patient