IMCU Unit Coordinator — Front Desk & Patient Services

Boston Medical Center; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston Medical Center is seeking a dedicated Unit Coordinator to manage clerical and front desk duties at 3West IMCU. The role supports the clinical team and contributes to patient care by handling communications, scheduling, and patient information processes.

Responsibilities include greeting patients, coordinating appointments, maintaining records, and assisting with discharge tasks. Strong English skills, 1–2 years of clerical experience, and proficiency in office software are required.

Qualifications

• High school diploma or GED required.
• One to two years of clerical experience preferred.
• Excellent English reading/writing and interpersonal communication skills.
• Strong organization and multitasking abilities with attention to detail.
• Experience with hospital information systems and front desk duties is a plus.

Responsibilities

• Greet and assist patients, families and visitors in a courteous manner.
• Coordinate front desk activities and clerical tasks for the nursing station.
• Manage patient information, appointment scheduling, and discharge planning support.
• Maintain accurate patient records and ensure chart completeness.
• Support healthcare staff by handling communications and office equipment maintenance.

Skills

Customer service

Clerical work

Communication skills

English proficiency

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

Boston Medical Center is seeking a dedicated Unit Coordinator to manage clerical and front desk duties at 3West IMCU. The role supports the clinical team and contributes to patient care by handling communications, scheduling, and patient information processes.

Responsibilities include greeting patients, coordinating appointments, maintaining records, and assisting with discharge tasks. Strong English skills, 1–2 years of clerical experience, and proficiency in office software are required.