Microsoft 365 Copilot Administrator

Altec; Birmingham (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Pharmacy

401(k) Traditional or Roth with match

Vacation and Holidays

Parental Leave

Disability Leave

Tuition Assistance

Employee Assistance Program

Job summary

Altec is seeking a Tier 2–3 expert to own and administer Microsoft 365 apps and the Copilot ecosystem. You will configure Copilot and Cowork, manage licenses and costs, and partner with AI Enablement to implement access policies.

You will work across locations with preference for Birmingham, AL and other specified sites, providing Tier 2–3 support and thorough documentation of procedures.

Qualifications

• Bachelor's degree in MIS, Computer Science or related technical discipline strongly preferred and 4 years relevant experience OR 6 years relevant work experience
• Experience administering Microsoft 365 apps and services
• Experience with Microsoft Copilot administration preferred
• PowerShell or scripting experience
• Experience with Jira (Atlassian) ticketing/work management
• Detail-oriented with strong troubleshooting skills
• Ability to collaborate with multiple business units

Responsibilities

• Configure, troubleshoot, and administer Microsoft 365 apps and Copilot using admin portals and PowerShell
• Provide Tier 2–3 support for enablement teams and end users
• Manage M365 and Copilot license operations, provisioning, reclamation, and cost tracking
• Implement AI access policies in partnership with AI Enablement and Security
• Manage Jira intake and administration
• Review upcoming Microsoft 365 changes for admin impact
• Develop metrics for usage, adoption, licensing, and cost
• Create documentation of configurations and procedures
• Support rollouts with Modern Workplace team

Skills

Microsoft 365 administration

Copilot administration

PowerShell scripting

Jira/Atlassian administration

Troubleshooting

Cross-functional collaboration

Education

Bachelor's degree in MIS/CS or related technical discipline

Tools

Microsoft 365

PowerShell

Jira

Job description

Altec is seeking a Tier 2–3 expert to own and administer Microsoft 365 apps and the Copilot ecosystem. You will configure Copilot and Cowork, manage licenses and costs, and partner with AI Enablement to implement access policies.

You will work across locations with preference for Birmingham, AL and other specified sites, providing Tier 2–3 support and thorough documentation of procedures.