Microsoft 365 Copilot Adoption Specialist — Contract (Part-Time)

MRE Consulting, Ltd.; Houston (TX); Presencial; USD 55.000 - 83.000; A tiempo parcial

Descripción de la vacante

MRE Consulting is seeking a motivated Microsoft 365 Copilot Adoption & IT Support Specialist for a three-month, part-time contract engagement in Houston. You will drive Copilot adoption, develop practical AI-powered solutions, and provide hands-on technical support within a Microsoft 365 environment.

The role involves working directly with end users and stakeholders to identify productivity opportunities, customize Copilot agents, and integrate AI with internal systems and third-party platforms

Formación

• 2+ years in Microsoft 365 support or related technical role.
• Hands-on experience with Copilot and Copilot Studio.
• Experience in API-based integrations and Power Platform.
• Strong communication and ability to explain technical concepts to nontechnical users.
• Understanding of security, data access controls, and governance.

Responsabilidades

• Provide one-on-one and group coaching to help employees effectively utilize Microsoft 365 Copilot.
• Demonstrate practical Copilot use cases within Teams, Outlook, Word, Excel, and PowerPoint.
• Educate users on prompt engineering, responsible AI usage, and workflow optimization.
• Identify opportunities to improve employee productivity through AI-powered tools.
• Develop and deliver user-friendly training materials, workshops, and demonstrations.
• Support organizational change management initiatives to encourage Copilot adoption.
• Collaborate with business stakeholders to identify department-specific AI use cases.
• Gather employee feedback and recommend improvements to Copilot adoption strategies.
• Design, build, configure, and maintain custom AI agents using Copilot Studio.
• Develop Copilot agents that support business workflows, automate routine tasks, and improve access to information.
• Configure agent topics, instructions, knowledge sources, actions, and conversation flows.
• Integrate Copilot agents with Microsoft 365 services, SharePoint, Teams, and other applications.
• Create and manage Power Automate workflows to extend Copilot agent capabilities.
• Develop and test agent-driven automation processes for common business scenarios.
• Troubleshoot issues related to agent responses, data retrieval, workflow execution, and integrations.
• Document agent configurations, integration requirements, and ongoing maintenance procedures.
• Apply established security, data governance, and access control standards when developing AI solutions.

Conocimientos

Microsoft 365 support

Copilot Studio

API integration basics

Power Platform

End-user training

Communications skills

Security awareness

Herramientas

Power Automate

REST APIs

JSON

OAuth 2.0

Microsoft Graph API

Descripción del empleo

MRE Consulting is seeking a motivated Microsoft 365 Copilot Adoption & IT Support Specialist for a three-month, part-time contract engagement in Houston. You will drive Copilot adoption, develop practical AI-powered solutions, and provide hands-on technical support within a Microsoft 365 environment.

The role involves working directly with end users and stakeholders to identify productivity opportunities, customize Copilot agents, and integrate AI with internal systems and third-party platforms