Senior Microsoft 365 Copilot Admin & AI Governance Lead

ZealHire Inc.

Austin (TX)

On-site

USD 120,000 - 180,000

Full time

6 days ago
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Job summary

ZealHire Inc. in Austin, TX is seeking an experienced Senior Microsoft 365 Copilot Administrator to lead the administration, support, and ongoing maintenance of enterprise Copilot and AI services.

The role covers Copilot administration, Level 3 troubleshooting, AI governance, enterprise integrations, and proactive service monitoring to ensure secure, scalable operations.

The ideal candidate will have 5+ years in Microsoft 365 administration and hands-on experience with Copilot tools.

Qualifications

  • 5+ years of Microsoft 365 administration, engineering, or Level 3 support.
  • 2+ years of Microsoft cloud automation, Copilot/AI services, or Power Platform experience.
  • Hands-on with Microsoft 365 Copilot, Copilot Chat, and Copilot Studio.
  • Expertise in Microsoft Graph API, SharePoint Online, Teams, and Entra ID.
  • Experience with Power Platform, AI agents, enterprise integrations, and automation.
  • Strong troubleshooting, security, access management, and ITIL knowledge.

Responsibilities

  • Manage, support, and maintain enterprise Microsoft 365 Copilot and AI services.
  • Copilot administration and Level 3 troubleshooting.
  • Oversee AI governance, enterprise integrations, and service monitoring.

Skills

Level 3 support
IT governance
Security & IAM
ITIL knowledge

Tools

Microsoft 365 Copilot
Copilot Chat
Copilot Studio
Microsoft Graph API
SharePoint Online
Teams
Entra ID
Power Platform
AI agents
enterprise integrations

Job description

ZealHire Inc. in Austin, TX is seeking an experienced Senior Microsoft 365 Copilot Administrator to lead the administration, support, and ongoing maintenance of enterprise Copilot and AI services.

The role covers Copilot administration, Level 3 troubleshooting, AI governance, enterprise integrations, and proactive service monitoring to ensure secure, scalable operations.

The ideal candidate will have 5+ years in Microsoft 365 administration and hands-on experience with Copilot tools.

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