Merchant Services Sales Leader

PNC Financial Services Group, Inc.; Atlanta (GA); On-site; USD 100,000 - 223,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with match

Stock purchase plan

Job summary

PNC Financial Services Group, Inc. in Atlanta is seeking a leader to manage a team of virtual Merchant Services Account Executives and drive growth across the portfolio.

You will provide strategic direction, coaching, and day-to-day leadership, coordinating with virtual Business Banking Relationship Managers to expand client relationships and ensure customer satisfaction. The role emphasizes risk awareness, collaboration, and executable plans to deliver tailored payment processing solutions

Qualifications

• University/college degree required.
• Masters or PhD desirable.
• 8+ years of industry experience; 5+ years of prior management experience typically required.

Responsibilities

• Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the execution of strategy.
• Leads and coordinates daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk. such as regulatory, reputational, operational and credit risks.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.
• As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.

Skills

Account Management

Client Prospecting

Coaching

Competitive Advantages

Customer Relationships

Identifying Sales Opportunities

Leadership

Merchant Services

Negotiation

Payment Processing

Results-Oriented

Education

Bachelor's degree

Job description

PNC Financial Services Group, Inc. in Atlanta is seeking a leader to manage a team of virtual Merchant Services Account Executives and drive growth across the portfolio.

You will provide strategic direction, coaching, and day-to-day leadership, coordinating with virtual Business Banking Relationship Managers to expand client relationships and ensure customer satisfaction. The role emphasizes risk awareness, collaboration, and executable plans to deliver tailored payment processing solutions