Merchant Growth Tools Product Manager

TikTok; Seattle (WA); On-site; USD 103,000 - 144,000; Full time

Job summary

TikTok is seeking a Product Operations professional to own merchant growth tool modules for the US market, including promotion tools, CRM, and storefront design. You will drive go-to-market execution, adoption, and data-driven optimization, partnering with Product, Eng, and Strategy teams.

Responsibilities emphasize analyzing merchant feedback, identifying opportunities in cross-border e-commerce, and building scalable enablement content and training.

Qualifications

• Bachelor’s degree or above with 2+ years in product operations, marketing products, data analysis, or related fields.
• Strong analytical thinking with data sensitivity to identify issues via data, market insights, and user feedback.
• Hands-on experience turning user insights into growth strategies and product improvements, with strong ownership and collaboration.
• SQL and Excel proficiency; experience with AI tools is a plus.

Responsibilities

• Own product operations for merchant growth tool modules, including promotion, CRM, and store design components.
• Analyze merchant feedback and drive product iteration with cross-functional teams.
• Develop strategies addressing merchant needs in cross-border e-commerce and storefront presentation.
• Partner with industry teams and merchants to build vertical-specific solutions and drive tool adoption.
• Build and improve education materials and enablement programs, exploring AI to boost efficiency.

Skills

SQL

Excel

Data analysis

Growth strategies

Education

Bachelor’s degree

Tools

AI tools

Data analysis tools

Job description

TikTok is seeking a Product Operations professional to own merchant growth tool modules for the US market, including promotion tools, CRM, and storefront design. You will drive go-to-market execution, adoption, and data-driven optimization, partnering with Product, Eng, and Strategy teams.

Responsibilities emphasize analyzing merchant feedback, identifying opportunities in cross-border e-commerce, and building scalable enablement content and training.