Merchant Growth Director: Acquisition & Onboarding

DoorDash, Inc.; Miami (FL); On-site; USD 197,000 - 290,000; Full time

Benefits offered by this job

401k with match

Parental leave 16 weeks

Wellness benefits

Commuter benefits match

Paid time off

Job summary

DoorDash, Inc. is seeking a Merchant Strategy & Operations Director in the United States to own merchant acquisition, onboarding, and early success.

You will shape strategy, run experiments, and partner with product, engineering, analytics, sales and operations to drive merchant growth and profitability. You will lead a cross-functional team, implement go-to-market diversification, and design processes that reduce friction, enabling merchants to thrive on the DoorDash marketplace with a

Qualifications

• Bachelor’s degree or higher.
• 10+ years in consulting, strategy, operations with leadership experience.
• Experience leading large cross-functional initiatives.
• Ability to articulate vision to cross-functional partners.
• Strong business acumen and data-driven decision making.

Responsibilities

• Lead acquisition, onboarding and early success for merchants, owning strategy and execution.
• Diversify go-to-market approach and ensure seamless onboarding to DoorDash marketplace.
• Collaborate with product, engineering, marketing, analytics, sales and operations to improve merchant experience.
• Translate insights into strategies that reduce friction and drive merchant growth.

Skills

Cross-functional leadership

Strategic thinking

Analytical thinking

Communication skills

SQL & Excel

Education

Bachelor's degree or higher

Tools

Excel

Job description

DoorDash, Inc. is seeking a Merchant Strategy & Operations Director in the United States to own merchant acquisition, onboarding, and early success.

You will shape strategy, run experiments, and partner with product, engineering, analytics, sales and operations to drive merchant growth and profitability. You will lead a cross-functional team, implement go-to-market diversification, and design processes that reduce friction, enabling merchants to thrive on the DoorDash marketplace with a