Director, Merchant Growth & Onboarding

DoorDash USA; United States; A distancia; USD 197.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with employer matching

Paid parental leave

Medical, dental, and vision benefits

Paid time off

Descripción de la vacante

DoorDash USA seeks a Director of Merchant Acquisition & Success to own strategy and execution for merchant onboarding and early success. You will lead cross-functional efforts across product, engineering, sales, and operations to optimize merchant experiences and drive growth.

The role emphasizes first-principles thinking, experimentation, and data-informed decision making, with a strong bias for impact and scalable solutions. A global, inclusive mindset is valued.

Formación

• Bachelor’s degree or higher required.
• Experience leading transformation in fast-paced or complex environments.
• Experience managing large teams and driving cross-functional initiatives.
• Ability to create clarity in complex problems and articulate vision to partners.

Responsabilidades

• Develop the optimal strategy for serving customers from first principles.
• Turn strategies into operational experiments with measurable outcomes.
• Assess financial and operational impacts and iterate based on data.
• Lead cross-functional collaboration across marketing, design, product, engineering, analytics, sales, and operations.

Conocimientos

Cross-functional leadership

Analytical thinking

SQL

Excel modeling

Written & verbal communication

Educación

Bachelor’s degree or higher

Descripción del empleo

DoorDash USA seeks a Director of Merchant Acquisition & Success to own strategy and execution for merchant onboarding and early success. You will lead cross-functional efforts across product, engineering, sales, and operations to optimize merchant experiences and drive growth.

The role emphasizes first-principles thinking, experimentation, and data-informed decision making, with a strong bias for impact and scalable solutions. A global, inclusive mindset is valued.