Merchandiser & Customer Experience Specialist

Total Wine & More; Sanford (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts

Career development training

Colleague discounts on products

Job summary

Total Wine & More in Sanford, NC is seeking Store Team Members in a Merchandiser role to maximize shelf inventory, build displays, and support customer service both in-store and online. You will greet customers, guide product selections, and participate in wine, spirits and beer training while upholding safety, legality, and store standards.

Flexible scheduling includes evenings and weekends. Experience in retail and familiarity with POS systems are valued as you contribute to promotions and

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years in retail; 1+ year preferred.
• Familiarity with POS systems and inventory software.

Responsibilities

• Maximize product inventory and support online orders and curbside pickup.
• Greet customers and provide personalized service.
• Stock merchandise, build displays and end caps.
• Maintain knowledge of promotions, loyalty programs and safety rules.
• Ensure compliance with alcohol laws and store standards.
• Assist with load and delivery duties if required.

Skills

Customer service

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Sanford, NC is seeking Store Team Members in a Merchandiser role to maximize shelf inventory, build displays, and support customer service both in-store and online. You will greet customers, guide product selections, and participate in wine, spirits and beer training while upholding safety, legality, and store standards.

Flexible scheduling includes evenings and weekends. Experience in retail and familiarity with POS systems are valued as you contribute to promotions and