Merchandiser & Customer Experience Specialist

Florida Fine Wine and Spirits, LLC; Wesley Chapel (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) plan

Parental leave

Disability & life insurance

Pet insurance

Tuition assistance

Career development & training

Job summary

Total Wine & More is recruiting for a Store Team Member in a retail environment. You will help maximize inventory, stock shelves, build displays, and support online orders and curbside pickup while delivering excellent customer service.

The role emphasizes merchandising and occasional sales/front-end duties, with training on wine, spirits, and beer. Flexible scheduling, safety, and regulatory compliance are emphasized in this position.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in a retail setting preferred.

Responsibilities

• Maximize product inventory by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Adhere to safety and regulatory requirements related to alcohol sales and maintain a safe, compliant store environment.
• Load and deliver orders safely, following company policies and procedures.
• Assist with in-store and curbside pickup and delivery services when assigned.

Job description

Total Wine & More is recruiting for a Store Team Member in a retail environment. You will help maximize inventory, stock shelves, build displays, and support online orders and curbside pickup while delivering excellent customer service.

The role emphasizes merchandising and occasional sales/front-end duties, with training on wine, spirits, and beer. Flexible scheduling, safety, and regulatory compliance are emphasized in this position.