Retail Merchandiser & Customer Experience Specialist

New York Fine Wine & Spirits, LLC; United States; On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Paid time off

Store discounts

Health care plans

401(k) and benefits

Life insurance

Job summary

Total Wine & More is seeking motivated store team members to support merchandising, customer service, and online order fulfillment. You will maximize inventory, build displays, and ensure a positive shopping experience while complying with alcohol sale regulations.

You may handle curbside pickup and delivery duties, with optional driving responsibilities. A high school diploma and 1–3 years of retail experience are preferred, along with flexibility to work evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of retail experience preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory and stocking merchandise.
• Build displays and end caps; place signage.
• Greet customers and provide product knowledge to inform about products and services.
• Support online business operations including fulfilling orders and assisting with in-store pickup/delivery.

Skills

Customer service

Retail experience

POS systems

Education

High school diploma

Tools

Inventory management software

Job description

Total Wine & More is seeking motivated store team members to support merchandising, customer service, and online order fulfillment. You will maximize inventory, build displays, and ensure a positive shopping experience while complying with alcohol sale regulations.

You may handle curbside pickup and delivery duties, with optional driving responsibilities. A high school diploma and 1–3 years of retail experience are preferred, along with flexibility to work evenings and weekends.