Store Merchandiser & Customer Experience Specialist

Huntersville Fine Wine, Inc.; Cornelius (NC); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &;

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Total Rewards program

Job summary

Total Wine & More is seeking a Merchandiser to support in-store merchandising, curbside and online order fulfillment, and excellent customer service. You will maximize inventory, build displays, and assist with deliveries when required. A flexible schedule and strong communication help ensure a positive shopping experience.

Prior retail experience and familiarity with POS systems are preferred. Candidates must be 21+, physically able to lift, and comfortable working 8–10 hour shifts in a retail

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• May be exposed to various outdoor weather conditions.

Responsibilities

• Merchandise products and assist with store displays and end caps.
• Support online orders and curbside/delivery as needed.
• Greet customers and build relationships with shoppers.
• Provide excellent customer service and product knowledge.

Skills

Customer service

Retail experience

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Merchandiser to support in-store merchandising, curbside and online order fulfillment, and excellent customer service. You will maximize inventory, build displays, and assist with deliveries when required. A flexible schedule and strong communication help ensure a positive shopping experience.

Prior retail experience and familiarity with POS systems are preferred. Candidates must be 21+, physically able to lift, and comfortable working 8–10 hour shifts in a retail