Merchandise Assistant Manager - Customer Experience Leader

JCPenney; Fort Smith (AR); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Management incentive plan

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

associate discount

Job summary

JCPenney in Fort Smith, AR is seeking an Assistant Manager to drive profitable sales growth by leading associates, implementing initiatives, and executing sales-building programs to enhance the customer experience and maintain performance standards.

You will lead a MOD program, coach teams in the moment, and ensure priorities are clear while partnering with store leadership on talent and scheduling to hit profit targets.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Models, coaches, and holds team accountable for outstanding customer service.
• Screens talent and partners with leadership to deliver hiring; oversees payroll and orientation.
• Oversees pricing, signing, stockroom processes, receiving and shipping.

Skills

Customer service

Leadership

Team coaching

Education

Bachelor’s degree or equivalent work experience

Job description

JCPenney in Fort Smith, AR is seeking an Assistant Manager to drive profitable sales growth by leading associates, implementing initiatives, and executing sales-building programs to enhance the customer experience and maintain performance standards.

You will lead a MOD program, coach teams in the moment, and ensure priorities are clear while partnering with store leadership on talent and scheduling to hit profit targets.