Sales Floor Leader: Customer Service & Merchandising

JCPenney; Fayetteville (AR); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Employee discount

Benefits package including medical/dan

Job summary

JCPenney in Fayetteville, AR is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, manage merchandise standards, and execute sales-building programs on the sales floor.

The role involves restocking, RFID/inventory tasks, SET and visual merchandising, and supporting omnichannel initiatives with a focus on store operations and attendance/performance standards.

Responsibilities

• Customer Service & Sales - Models and holds team accountable for delivering outstanding customer service.
• Door to Floor / Restock / RFID & Inventory - Works with Merchandise Supervisor to plan upcoming merchandise placement plans.
• SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing.
• Omnichannel (SVG 2-3 only) - Assists with the jcp.com process including orders and returns as needed.
• General Operations - Contributes to MTO, Return to Vendor and Return to Warehouse activities.
• Performance Standards - Supports shrink and safety initiatives.

Job description

JCPenney in Fayetteville, AR is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, manage merchandise standards, and execute sales-building programs on the sales floor.

The role involves restocking, RFID/inventory tasks, SET and visual merchandising, and supporting omnichannel initiatives with a focus on store operations and attendance/performance standards.