Mental Health Front Desk & Scheduling Specialist

Vision Towards Peace Counseling Services; Wilkinsburg (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Vision Towards Peace Counseling Services is seeking a Mental Health Front Office Coordinator to be the first point of contact for clients. You will create a welcoming atmosphere, handle administrative tasks, manage scheduling, and ensure seamless communication between clients and clinical staff.

Responsibilities include greeting clients, scheduling appointments, handling insurance verification and billing with the billing department, maintaining confidential client records, and supporting

Qualifications

• High School Diploma is required.
• Proven experience in administrative roles, preferably within a mental health or healthcare setting.
• Strong organizational, interpersonal and communication skills.
• Proficiency with scheduling software and basic office applications.
• Ability to maintain confidentiality and handle sensitive information with care.

Responsibilities

• Greet clients and manage front desk, creating a welcoming and supportive environment.
• Schedule appointments and coordinate with mental health professionals.
• Handle insurance verification and billing-related tasks in collaboration with the billing department.
• Maintain client records with confidentiality and ensure accurate documentation.
• Coordinate with clinicians and support staff to facilitate smooth patient care.
• Maintain a clean, organized, and welcoming front office environment.

Skills

Administrative

Scheduling software

Communication

Confidentiality

Education

High School Diploma

Tools

Office software

Job description

Vision Towards Peace Counseling Services is seeking a Mental Health Front Office Coordinator to be the first point of contact for clients. You will create a welcoming atmosphere, handle administrative tasks, manage scheduling, and ensure seamless communication between clients and clinical staff.

Responsibilities include greeting clients, scheduling appointments, handling insurance verification and billing with the billing department, maintaining confidential client records, and supporting