Compassionate Front Desk Coordinator (Mental Health)

Healthy Mind Foundation Limited; Baltimore (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation package

Professional development opportunities

Supportive work environment

Job summary

A reputable outpatient mental health clinic is seeking a Front Desk/Receptionist to facilitate client interactions and ensure smooth daily operations. The ideal candidate should possess excellent communication skills and the ability to handle sensitive information discreetly. Responsibilities include managing the reception area, scheduling appointments, and providing administrative support. This role offers a competitive compensation package and the opportunity to contribute meaningfully to mental health services.

Qualifications

• Previous experience in a front desk or receptionist role, preferably in a healthcare setting.
• Ability to multitask and prioritize tasks in a calm manner.
• Familiarity with HIPAA regulations.

Responsibilities

• Greeting clients and visitors warmly.
• Managing the reception area effectively.
• Scheduling appointments using electronic systems.
• Maintaining confidentiality of client information.
• Assisting with administrative tasks as needed.

Skills

Excellent interpersonal and communication skills

Strong organizational skills

Proficiency in electronic scheduling

Ability to handle confidential information

Empathy and patience

Education

High school diploma or equivalent

Associate's degree or higher preferred

Job description

A reputable outpatient mental health clinic is seeking a Front Desk/Receptionist to facilitate client interactions and ensure smooth daily operations. The ideal candidate should possess excellent communication skills and the ability to handle sensitive information discreetly. Responsibilities include managing the reception area, scheduling appointments, and providing administrative support. This role offers a competitive compensation package and the opportunity to contribute meaningfully to mental health services.