Memorial Services Coordinator

Northstar Memorial Group; North Olmsted (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Northstar Memorial Group is hiring a Staff Associate at Sunset Memorial Chapel in North Olmsted, Ohio. The role involves collaborating with funeral directors, maintaining professionalism with families, preparing memorial areas, and answering customer inquiries.

Ideal candidates should have compassion and a minimum of 1 year of customer service experience, with a preference for prior funeral professional experience. Northstar is committed to equal opportunity and invites all qualified applicants to apply.

Qualifications

• 1 year of experience in customer service preferred.
• Experience handling difficult situations.
• Funeral professional experience preferred.

Responsibilities

• Collaborate with funeral directors during on-site events.
• Maintain professionalism with families.
• Prepare the memorial area before services.
• Return flowers and memorabilia to families.
• Answer customer inquiries professionally.

Skills

Customer service

Compassion

Professionalism

Job description

Northstar Memorial Group is hiring a Staff Associate at Sunset Memorial Chapel in North Olmsted, Ohio. The role involves collaborating with funeral directors, maintaining professionalism with families, preparing memorial areas, and answering customer inquiries.

Ideal candidates should have compassion and a minimum of 1 year of customer service experience, with a preference for prior funeral professional experience. Northstar is committed to equal opportunity and invites all qualified applicants to apply.