Compassionate Funeral Services Associate for Families

Northstar-Memorial-Group; North Olmsted (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Sunset Funeral Home in North Olmsted, OH is seeking a Staff Associate to join our team. You will assist funeral directors with events, help maintain the facility appearance, and provide information to client families in a compassionate and professional manner.

Your work supports families before, during, and after a loss, with strong local and regional support from the NorthStar Memorial Group. The role emphasizes reverence, respect for the deceased, and the ability to manage memorial areas and

Qualifications

• 1 year of experience in customer service preferred

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Professionalism

Job description

Sunset Funeral Home in North Olmsted, OH is seeking a Staff Associate to join our team. You will assist funeral directors with events, help maintain the facility appearance, and provide information to client families in a compassionate and professional manner.

Your work supports families before, during, and after a loss, with strong local and regional support from the NorthStar Memorial Group. The role emphasizes reverence, respect for the deceased, and the ability to manage memorial areas and