Pre-Need Funeral Director & Community Advisor

NorthStar Memorial Group; Kentucky; On-site; USD 45,000 - 95,000; Full time

Job summary

NorthStar Memorial Group is seeking a licensed Pre-Need Funeral Director for Sunset Memorial Park in N. Olmsted, OH. The role involves guiding families through pre-planning, presenting options, and ensuring accurate contract processing.

Strong customer service and community engagement are essential. The candidate should bring an Ohio license or license from another state, reliable transportation, and the ability to relocate if needed.

Qualifications

• Valid Ohio funeral director license or license from another state.
• Must have reliable transportation and valid driver's license.
• Relocation is available.
• Knowledge of federal, state, and local regulations related to cemetery and funeral industry.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions.
• Excels in ability to set an appointment and present pre-planning and product information.
• Provides professional tours of locations within their area.
• Completes paperwork timely and accurately for contract processing.
• Tracks sales activity and ratios to identify strengths and improvement areas.
• Uses CRM to track contacts and ensure professional follow-up.
• Contacts new and existing customers to discuss product/service fit.
• Provides world-class customer service with a positive attitude and willingness to do whatever it takes.

Job description

NorthStar Memorial Group is seeking a licensed Pre-Need Funeral Director for Sunset Memorial Park in N. Olmsted, OH. The role involves guiding families through pre-planning, presenting options, and ensuring accurate contract processing.

Strong customer service and community engagement are essential. The candidate should bring an Ohio license or license from another state, reliable transportation, and the ability to relocate if needed.