Compassionate Funeral Services Associate – Events & Families

NorthStar Memorial Group; North Olmsted (OH); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Sunset Funeral Home in North Olmsted, OH is seeking a Staff Associate to support funeral directors during services, help maintain the facility, and provide information to client families with compassion and professionalism.

Your work forms the foundation of our service, offering opportunities to collaborate on events, greet families respectfully, and ensure a tranquil, respectful memorial environment.

Qualifications

• 1 year of experience in customer service preferred

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Sunset Funeral Home in North Olmsted, OH is seeking a Staff Associate to support funeral directors during services, help maintain the facility, and provide information to client families with compassion and professionalism.

Your work forms the foundation of our service, offering opportunities to collaborate on events, greet families respectfully, and ensure a tranquil, respectful memorial environment.