Membership Sales & Service Specialist

BJ's Wholesale Club, Inc.; Bangor (ME); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is hiring in Bangor, ME. The role focuses on executing acquisition, renewing and upgrading BJ’s Loyalty Programs, and handling returns while delivering excellent member service to ensure a positive experience.

Work emphasizes teamwork, adherence to club policies, and the GOLD standards—Greet, Anticipate, Appreciate—driving a fast, friendly environment with a strong member focus.

Qualifications

• Prior front line/customer service or sales experience preferred.
• Results-driven with proven goal achievement.
• Basic math skills required.
• Computer proficiency preferred.

Responsibilities

• Execute acquisition and promote BJ’s Loyalty Programs.
• Renew, upgrade, cross-sell membership programs and handle returns.
• Provide excellent member service and address inquiries.

Skills

Front line experience

Sales skills

Customer service

Basic math

Computer skills

Job description

BJ’s Wholesale Club is hiring in Bangor, ME. The role focuses on executing acquisition, renewing and upgrading BJ’s Loyalty Programs, and handling returns while delivering excellent member service to ensure a positive experience.

Work emphasizes teamwork, adherence to club policies, and the GOLD standards—Greet, Anticipate, Appreciate—driving a fast, friendly environment with a strong member focus.